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February 6, 2015 By Ashraful Alam

A federal agency needed a custom training video to train nationwide audience

Challenge

A Federal agency’s web application allows for several distinct types of users to interact with a National Database Registry. The problem was how to instruct each type of user on how to navigate the application.

Our Approach

We opted to produce specific instructional videos for each type of user. In these videos, we explained how the user can interact with the database registry.

Results

The federal agency was extremely satisfied with our videos. Based on the quality of our product, they decided to forgo the more traditional document-based help approach.

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Filed Under: Case Study, Post Grid

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Minipack, Inc.

We are a software consultancy. We create positive impact through responsible and relevant technology innovations that solve real life challenges and delights the users.

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 Capability Statement

Certifications
MDOT certified MBE/DBE/SBE/ACDBE (17-574)
SBR Certification (SB12-24980)

NAICS Codes
518210 – Data Processing, Hosting, and Related Services
541511 – Custom Computer Programming Services
541512 – Computer Systems Design Services
541519 – Other Computer Related Services

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  • About
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